My Guarantee
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I guarantee that as a client of mine you will receive coaching, training and other consulting services that are delivered with your best interests in mind. They will be developed, produced and delivered in a timely and cost-effective manner. I promise to work closely with you, pay attention to what you have to say and keep you informed all along the way.
I cannot guarantee that you will achieve all of your business goals, but I do guarantee your satisfaction with my work.
If I do not perform to your expectations, let me know right away. I will resolve any issues to your liking, even if it means reducing your investment in my services.
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Guiding Principles
All that I do is guided by these five principles:
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Personal and organizational growth are fundamental to success. I help people develop skills and gain useful insights.
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It is only by challenging existing practices that progress can be achieved. I help people embrace that challenge.
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I place a high regard on the opinions, feelings and ambitions of the people I work for and with. I listen. I try to understand what they are striving for and then work with them to get it.
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Business is serious stuff, but it can also be fun. Most progress is made when people are able to get fully engaged in what they do. They need to be able to enjoy their experience. A job can and should be satisfying.
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Finally, I believe in providing the best possible service I can give my clients. I stake my reputation on it and I guarantee what I do.